As a passenger, it is not uncommon that you go through inconveniences because of the erratic services of an airline. Suppose you are traveling on a Volaris flight and you reach the airport to for boarding the scheduled flight but were unable to board because of overbooking of the flight. Now you must be eager to know How do I complain to Volaris? and get compensation for the loss suffered.
Read the illustrations below to register a complaint with Volaris:
On complaint form: Volaris understands that passengers go through various issues after booking the tickets, at the airport, or onboard because of inadequate services from the airline, and for that, a complaint form has been provided on the website to receive the passenger’s complaints and give remedies. To register the complaint with Volaris, do as given:
- Go to the official website of Volaris
- Click on the “Contact Us “ tab
- Find the complaint/feedback form option
- Click on “Write to us”
- A form will appear on the screen
- Fill out the form with the compulsory details
- Write your complaint in detail
- Submit the form following the given instructions.
After assessing the complaint form, Volaris customer service will get back to you with remedies and compensation for the inconvenience caused by the airline’s unsatisfactory services.
Call for a complaint: You can reach Volaris customer service to register your complaint and ask for appropriate compensation from the airline. To discuss the issue in detail with an authorized person, call Volaris Customer Service Number in the easy steps explained below:
- Dial +11 855 865 2747
- Follow the IVR instructions and choose from the options.
- You can press the mentioned number and do as instructed to register the complaint
- You can select the option of speaking to a customer service person to have a discussion in detail.
- The Volaris representative will guide you with available remedies for your loss.
Send a message for a complaint: Volaris has a WhatsApp service for passengers to quickly reach customer service with queries and issues. For an immediate solution, you can send a WhatsApp message in the way given below:
- Save the number +52 55 5898 8599 on your phone
- Open the WhatsApp
- Write your complaint message
- Please send it to the given number
- Volaris customer service will send you an instant reply with relevant information.
Write on social media: For prompt attention from Volaris customer service, you can reach the social media handles of the airline and send a complaint message. As per Volaris customer service, you will get a reply within 30 minutes of sending the message.
To write about the issues, visit any of the pages and lodge the complaint:
- Twitterhttps://twitter.com/flyvolaris
- Facebookhttps://www.facebook.com/VolarisUSA/ use Facebook messenger for a live chat with a Volaris person.
Send an email: You can also send an email to Volaris customer service if you are a member of a privileged class of passengers and have been provided with an email for contact.
Therefore, if you face any issue or incur a loss for the airline’s fault, please go through the above modes to learn the ways and register your complaint with Volaris customer service.